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4.6

TaskFlex – Privacy Policy

This Privacy Policy explains how TaskFlex collects, uses, stores, and protects information in connection with your use of the Platform.

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1. Information We Collect

1.1 Information You Provide

  • Contact information (name, email, phone, address);

  • Account and profile details;

  • Service information (skills, categories, availability for Pros);

  • Payment details (processed by our third-party payment provider);

  • Background check information (for Pros, where applicable).

1.2 Automatically Collected Information

  • Device and browser data;

  • IP address and approximate location;

  • Cookies and similar technologies;

  • Usage information (pages visited, actions taken, click data).

 

2. How We Use Your Information
We use your information to:

  • Create, maintain, and secure your account;

  • Connect Users with Pros and facilitate bookings;

  • Process payments and payouts;

  • Provide customer support and respond to inquiries;

  • Improve and optimize the Platform;

  • Prevent fraud, abuse, and security incidents;

  • Send transactional notifications and, where permitted, marketing communications.

TaskFlex does not sell your personal information to third parties.

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3. Data Sharing
We may share information with:

  • Payment processors to handle transactions securely;

  • Background check providers for Pro screening;

  • Customer service and communication tools;

  • Analytics and marketing platforms to improve our services;

  • Authorities when required to comply with legal obligations or protect rights and safety.

 

4. Data Security
We use industry-standard technical and organizational measures to safeguard your information. However, no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your login credentials.

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5. Data Retention
We retain information as long as necessary to provide the Platform, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we will delete or anonymize it where feasible.

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6. Your Rights
Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you;

  • Request corrections to inaccurate or incomplete information;

  • Request deletion of your personal data, subject to legal retention requirements;

  • Opt out of marketing communications at any time;

  • Close your account.

Requests may be submitted by email to support@taskflex.com.

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7. Children’s Privacy
TaskFlex is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that a child under 18 has provided personal information, we will take steps to delete such information.

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8. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted with a new “Last Updated” date. Your continued use of the Platform after changes become effective indicates your consent to the revised Policy.

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9. Contact
For privacy-related questions or requests, please contact:
TaskFlex Support
Email: support@taskflex.com

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